Success Story: $86,000 in Fraudulent Debt Erased Thanks to IDShield
Overview:
When an IDShield member discovered multiple collection accounts tied to their name—most connected to apartment leases they had never signed—it was clear something was seriously wrong. What started as a single discovery in April quickly escalated into a full-blown case of identity theft, as additional credit reports in May and June revealed more unauthorized accounts.
Determined to reclaim control over the situation, the member took swift action. With guidance from the IDShield team, the member submitted a police report and completed a full fraud kit, allowing our restoration experts to officially launch a multi-step investigation and dispute process.
Over the next four months, our IDShield restoration expert:
· Reviewed credit reports with the affected member to flag all fraudulent activity
· Identified original creditors and confirmed accounts in collections
· Compiled and sent detailed dispute packets (including a Limited Power of Attorney, ID, address verification, police report, FTC affidavit, and Notice to Furnishers) to all involved parties
· Advised on placing a credit freeze and filing alerts with the National Consumer Telecom & Utilities Exchange (NCTUE)
· Pulled updated credit reports monthly, tracking every change
· Sent alerts when new fraudulent activity was detected, ensuring quick responses to emerging threats
Despite the complexity of the case, the restoration expert stayed by the client's side, consistently communicating updates and next steps.
On July 8th, the results were in: Every collection account was removed. A total of $86,592 in fraudulent debt was erased from her record.
Outcome:
With her reports now cleared and the identity theft addressed, the member’s scores are beginning to recover. Thanks to her quick action and our team's determination, she can move forward with renewed confidence and peace of mind.